REQUEST A FABRIC SAMPLE SERVICE
At Fabrics Galore we understand that you will sometimes want to touch and see the fabrics in person before committing to your fabric purchase. We therefore offer our “Request a Sample” service on all our fabrics so that you can order samples of fabrics. We recommend this if you are unsure about your fabric choices as we are unable to provide returns on fabric purchases unless the fabric is faulty.
How do I order a Fabric Sample?
Simply let us know which fabric samples you would like by completing your details on the contact form (including your delivery address) and we will send you an invoice via email to cover the cost of samples and postage as detailed below.
What is the size of the Fabric Sample?
The Swatch Sample will be cut as a 10cm x 50cm piece of material from the fabric roll.
What is the Price of the Fabric Sample?
We calculate the price as 10% of the full metre price of the fabric so the price will be dependent on the fabric you select. For example, if the fabric price is £10 per metre, the cost of the swatch will be £1. We need to charge for the samples as our suppliers do not provide these, so the swatches are cut from the full width fabric roll.
What is the Cost of Delivery?
If you are ordering other fabrics by the half metre, the cost of shipping is already paid for and there will be no additional charge for the sample shipping. If you are only ordering samples, the cost of delivery will be £1.50 in addition to the cost of the fabric swatches. Remember that you can also order samples for click and collect from the shop if you are a local customer.
Please note that samples may not be returned or refunded. Please also bear in mind that there may be a slight discrepancy between your sample and the fabric you subsequently order if the fabric is from a different roll. This is due to batch and dye differences which are beyond our control.
Enquiries regarding Samples
If you have any question about our Request a Sample service, please do not hesitate to email us on email@example.com and we will be pleased to help.